Words of Wisdom by Sheena Hinson RDH

Posted on June 3, 2022April 18, 2022 by Sheena Hinson RDH

Every patient is different. Overcoming a patient’s obstacles to treatment may take some finesse. The diagnosis and treatment plan are typically the easier task. In this series, we have asked the experts from our Protocol Directory, “How would they help the patient overcome their obstacle(s)?” Patient: “Will my insurance cover this?” This is one of the greater dilemmas in the dental industry. It’s a roadblock disguised as access to care for many patients. For years, they have been misle...

The Amazing COVID Comeback: Part 2

Posted on February 26, 2021May 20, 2021 by Sheena Hinson RDH

Last week in Part 1, I introduced you to my team’s success during the difficult year of 2020. I delved into some of our practices and now you must be wondering, how in the world do I start with all of this?!? I am so glad you asked! I would love to help you! Start by establishing your vision. Then, look at where you are, review the information that you have and evaluate the statistics. Next is reviewing and, when necessary, revamping your training. Ask yourself the following questions: ...

The Amazing COVID Comeback: Part 1

Posted on February 19, 2021May 20, 2021 by Sheena Hinson RDH

2020. What a year, right? For many offices, 2020 meant survival. For ours, what started as a traumatic year with a pandemic and the tragic, unexpected loss of one of our beloved doctors, turned into a year of thriving. By committing to focus on constant and never-ending improvement, our office was able to consistently meet and exceed our goals. In 2020, revenue produced in our hygiene department alone increased by nearly 40%. In fact, had we not encountered a 6-week hygiene shut do...